Problems and Goals

According to Kemp's model, one of the initial steps in instructional design is to "identify instructional problems, and specify goals for designing an instructional program." For this specific project, the instructional problems lie in the distance and discrepancy of the current state of training for alumni chapter volunteers. The current gap exists because chapter leaders are being trained over the phone and due to busy schedules, not much time is left for actually covering all the appropriate topics. Additionally, the topics that get pushed aside are big picture ones that give perspective to the work that the volunteers do such as the mission, vision and values of the entire organization.

One of the more common issues I have seen in the chapter program is volunteers wanting to pursue events and programs that do not align with the overall mission of the Alumni Association. Devoting more time and energy to training volunteers on this topic will provide that context needed in order to stay in line with those objectives.

The goals of the training are as follows:
1. Provide a broad overview of the Chapter Program
     -This includes the mission, vision, values of the JMUAA
2. Be self-guided so that volunteers can take the training on their own time
3. Have an interactive portion to test volunteers on their knowledge of the program
4. Set volunteers up for success upon moving in to their volunteer roles.

With all of these pieces in place, this training will save time for myself while also bringing volunteers up to speed on their roles in a flexible and exciting way.